Taylored Psychology


Services for patients:

Services for professionals:

Clinical Psychology

Clinical Psychologists are experts in the assessment, diagnosis and treatment of psychological and mental health problems. Visit the Australian Psychological Society's website for more information.

Clinical Psychology services provided at Taylored Psychology include management of:

  • Addictions (including alcohol and drugs)
  • Adjustment Disorder
  • Adolescent Counseling
  • Anger Management
  • Behavioural Problems
  • Chronic Illness
  • Childhood Disorders
  • Childhood Trauma
  • Conflict Resolution
  • Communication / Assertiveness Training
  • Depression
  • Eating Disorders
  • Grief and Bereavement
  • Harassment
  • Neuropsychotherapy
  • Obsessive Compulsive Disorder
  • Pain Management
  • Personality Disorders
  • Phobias
  • Positive Psychology
  • Postnatal Depression
  • Post Traumatic Stress Disorder
  • Relationship Counselling
  • Self Esteem
  • Separation Anxiety
  • Sleep Disorders
  • Social Anxiety
  • Stress Management
  • Workers Compensation
  • Workplace Stress and Conflict

Executive Coaching

What is Executive Coaching?

Executive Coaching is a professional relationship between a trained coach and a client that creates a clear pathway forward in your life so that you feel you are heading in the right direction and achieving the life you really want.

What does Executive Coaching involve?

An initial appointment to assess what you want to achieve and then develop your Executive Coaching Plan. You can decide how often you meet and what you want to achieve in each session.

What personal or professional challenges can Executive Coaching assist with:

  • Performing better at work through feeling more satisfaction and joy
  • Improving a relationship
  • Finding the best ways for you to thrive and get more out of life
  • Moving from confusion to clarity about an important decision
  • Creating a pathway for a new life or work direction
  • Establishing greater work/life balance with ease
  • Developing stronger beliefs in yourself and your ability to do the things that matter most to you
  • Understanding your most important values and by living them achieve a richer, more fulfilling life
  • Managing your stress at home or at work by learning how to use simple, effective psychological techniques to stay centred despite outer circumstances

How do you make an appointment for Executive Coaching?

You do not need a referral for Executive Coaching. Simply call and make an appointment with our Executive Coach and Clinical Psychologist Penelope Hetzel. Medicare and Health Insurance rebates do not apply to Executive Coaching; however, you may be eligible to use your Executive Coaching as a tax deduction for your professional development. Executive Coaching incurs GST.

Want more information or to book an appointment for Executive Coaching?

Call on 1300 874 218.

Medicare Better Access

Medicare rebates are available for psychological services upon referral by a general practitioner, Psychiatrist or Paediatrician who has completed a Mental Health Care Plan. Under this scheme you are eligible to receive rebates for up to ten therapy sessions per calendar year.

Treatment is also available via videoconferencing under Medicare's Better Access Telehealth Mental Health Initiative if you live in Monash Modified Model (MMM) regions four to seven. Payment for video-conference sessions is required prior to the commencement of the scheduled session via credit card over the phone. Paid invoices will be emailed or posted to you to enable direct claiming of rebates with Medicare.

Download the Medicare Consumer Fact Sheet.

Medicare Pregnancy Support Counselling

Medicare rebates are available to assist women who have any personal concerns related to a current or recent pregnancy (within the past 12 months), whether it has been full-term or part-term (including a planned termination). Under this scheme you are eligible to receive rebates for up to three 30 minute sessions per pregnancy.

Visit the Australian Psychological Society for further information.

Department of Veteran Affairs (DVA)

Taylored Psychology accepts referrals for entitled persons holding a White Card or Gold Card. Referrals can be made by a Local Medical Officer (LMO), general practitioner, medical specialist, hospital discharge planner, another allied mental health care provider with a current referral who is transferring the entitled person, or VVCS (Veterans and Veterans Families Counselling Service).

There is no annual limit on the number of services that can be provided in a calendar year. The type, frequency and duration of services required to meet the clinical need of the entitled person is determined by the allied mental health care provider. All consulting fees are invoiced directly to DVA.

Veterans and Veterans' Families Counselling Service

Psychologists at Taylored Psychology act as Outreach Workers for the Veterans and Veterans Families Counselling Service (VVCS), which provides counselling and group programs to Australian veterans, peacekeepers and their families. It is a specialised, free and confidential Australia-wide service. For further information or to be referred to one of Taylored Psychology's Outreach Workers contact us, VVCS on 1800 011 046, or visit Veterans and Veterans Families Counselling Service.

Lifetime Support Authority (LSA)

Taylored Psychologist is a registered service provider with the LSA and is able to deliver psychological supports to participants in the scheme.

The LSA provides treatment, care and support for people who have sustained serious, lifelong disabilities in a motor vehicle accident in South Australia regardless of fault. The scheme applies to people injured from 1 July, 2014 who receive injuries that cause paraplegia or quadriplegia, brain injury, whole limb or multiple amputations, major burns or blindness. An injured person, someone acting on their behalf, or their insurer can make an application to the LSA.

Motor Accident Commission (MAC)

People who have sustained an injury following a transport accident may be eligible for psychological treatment under MAC (Allianz). Your doctor will need to assess your eligibility and provide a written referral to Taylored Psychology. Most of our psychologists are registered to provide services to MAC claimants.

Multilingual Services

Taylored Psychology can offer treatments in a range of different languages. We currently have psychologists who provide therapy in Polish. We are also happy to work with the assistance of interpreters.

National Disability Insurance Scheme (NDIS)

Taylored Psychology is a registered service provider with the NDIS and is able to deliver psychological supports to participants in the NDIS.

The NDIS is the new way of providing individualised support for people with disability, their families and carers. If you are a person with disability and you meet the access requirements you can become a participant in the scheme.

Return to Work SA (RTWSA) (previously known as Workcover)

People who have a work-related injury or illness may be eligible for psychological treatment under RTWSA. Your doctor will need to assess your eligibility and provide a written referral to Taylored Psychology. All of our psychologists are registered to provide treatment to RTWSA claimants.

Range of Therapies

At Taylored Psychology we provide a flexible and client-centred psychological service that draws on the training and experience of our clinical psychologists in a variety of therapeutic approaches including, but not limited to:

  • Cognitive behaviour therapy (CBT)
  • Schema therapy
  • Solution focused therapy
  • Mindfulness therapy
  • Acceptance and commitment therapy (ACT)
  • Systemic family therapy
  • Expressive and play therapies for children
  • Couples therapy

Clinical Supervision

Dr Melissa Taylor and Julie Rawsthorne are Psychology Board of Australia Approved Supervisors and between them can provide supervision for endorsement with AHPRA in the areas of either clinical psychology or forensic psychology. Supervision can also be provided to meet the supervised practice requirements for membership of either the Clinical or Forensic Colleges of the Australian Psychological Society.

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Last updated: 12 December, 2018

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